Mediation field guide:
Book Details
- Publisher : John Wiley
- Published : 2001
- Category :
Organisational Psychology - Catalogue No : 14766
- ISBN 13 : 9780787955717
- ISBN 10 : 078795571X
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This primer. for anyone who wants to use mediation to resolve disputes, explains the inner workings of the mediation process, offers guidelines for selecting and evaluating a mediator and gives concrete examples for applying mediation in a wide-variety of conflict situations.
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