What Lies Beneath: How Organisations Really Work

Author(s) : Ajit Menon, Author(s) : Trevor Hough

What Lies Beneath: How Organisations Really Work

Book Details

  • Publisher : Phoenix Publishing House
  • Published : June 2021
  • Cover : Paperback
  • Pages : 132
  • Category :
    Organisational Psychology
  • Catalogue No : 95510
  • ISBN 13 : 9781912691920
  • ISBN 10 : 1912691922
RRP : £18.99
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This book looks beyond the public face and below the surface of organisations. Using a deceptively easy-to-read and accessible narrative concerning eight international organisations, it covers many fields: real estate, banking, finance, retail, market research, wildlife reserve, fashion, and IT. Each case presents a particular situation or event ranging from dealing with conflict to working with culture and team dynamics.

Opened by an incisive foreword from Vega Zagier Roberts, there comes a clear introduction of the authors’ journey so far within the field of organisation development. Each compelling story demonstrates the complexity of working with organisational problems. The supervision conversations captured within clearly show how consultants can get caught up in and derailed by the dynamics of the organisational system.

This book is written for those who work in and with organisations – for founders and executives, for leaders and managers, and especially for other organisational consultants and those who work with or are considering working with them. Through these accounts, the authors encourage interest and curiosity in a way of working with what lies beneath the surface.


Foreword by Vega Zagier Roberts

Preparing for our journey

Chapter 1. Mumbai

Chapter 2. London

Chapter 3. Hong Kong

Chapter 4. Johannesburg

Chapter 5. Rio de Janeiro

Chapter 6. Nairobi

Chapter 7. Paris

Chapter 8. Milan

Reflections of our journey


About the authors

About the Author(s)

Ajit Menon is a business psychologist and consultant with many years of experience consulting to organisations of all sizes and complexities. He started his career in India, and then subsequently moved to the UK where he worked as an organisation development consultant in the financial services. Over his career he has consulted to a range of organisations from banks, media, insurance, private equity to criminal justice and government. Ajit is the co-founder of Blacklight Advisory Ltd, a specialist organisational consultancy to a diverse range of clients. He specialises in organisational culture and works with leaders to create an environment to support businesses to thrive and adapt to their changing contexts. This interest came from his early research into culture in diasporic communities in Kenya. Ajit has been visiting faculty on organisation development and consultancy at the London School of Economics and the Tavistock and Portman. His passion is working with leaders to solve complex organisational problems related to culture and behavioural change.

Trevor Hough is a clinical psychologist, executive coach, and organisation development consultant. Trevor grew up as a nomad living all over the world and through this developed a keen interest in diverse cultural experiences. After his clinical training as a psychologist, Trevor worked as a psychotherapist in Cape Town for a few years before the nomadic voice within him spoke up. Trevor has been consulting to a diverse range of organisations globally for the last 15 years, these have included organisations from financial services, alternative energy and recycling companies as well as big retail concerns. Trevor has a strong interest in working with impact investment portfolio companies and has worked extensively with such organisations in Africa, India and Asia. Trevor works with Ajit as a principal consultant at Blacklight Advisory Ltd. Outside of his consulting work Trevor’s great passion is being out in the nature. He has trained as a field and trails guide in the African bush and is in his element when out tracking animals on foot.

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