Security and Privacy
Credit Card Security
To process an order from this web-site, we require your credit card number and expiry date (Mastercard, Visa or Maestro). Once you enter your credit card number, it is sent directly to our server, from which we download it directly. We believe that our security arrangements are as good as any on the internet. In the forty years during which we have been conducting mail-order transactions, and during the last five years when we have been taking orders specifically over the internet (including credit card numbers), we have not experienced any problems with credit card fraud. Though we use specialised technology, the security of information and payments transmitted via the internet cannot be guaranteed. Any losses incurred by users who transmit information by e-mail or by any other method on the internet will be borne exclusively by the user. Karnac Books Limited accepts no liability for such occurrences.
Your Details
Your other details such as your name and address are also kept on a non-networked computer. Once you have ordered from us, you will be added to our mailing list. We may send you information we think might interest you from time to time. WE DO NOT PASS THE DETAILS HELD ON OUR MAILING LIST TO ANY OTHER COMPANY, ORGANISATION, OR OTHER THIRD PARTY. If you are on our mailing list and wish to be removed, or if you have changed address, then please e-mail us to let us know. Please put "mailing list alteration" in the subject field.
Cookies
Our shopping basket and checkout require you to have cookies enabled within your browser settings to function correctly. This is in line with most other e-comerce sites. We do not store any personal information in the cookie, and only a meaningless randomly generated key to link you to your basket contents.