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Resolving conflicts at work: A complete guide for everyone on the job

Author(s) : Kenneth Cloke, Author(s) : Joan Goldsmith

Book Details

Publisher : John Wiley
Published : 2001
Category :
Organisational Psychology
Catalogue No : 14398
ISBN 13 : 9780787980245
ISBN 10 : 0787980242

Also by Kenneth Cloke

Resolving Personal and Organizational Conflict

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A practical guide for everyone on how to resolve conflicts in the workplace. This is a book for anyone who has had no specific training in conflict resolution but finds themselves confronting conflicts in daily work and needs to know how to deal with and resolve them.