Process Consultation Revisited: Building the Helping Relationship (Process Consultation Volume 3)

Author(s) : Edgar H. Schein

Process Consultation Revisited: Building the Helping Relationship (Process Consultation Volume 3)

Book Details

  • Publisher : Addison-Wesley
  • Published : 1998
  • Cover : Paperback
  • Pages : 204
  • Category :
    Organisational Psychology
  • Catalogue No : 7299
  • ISBN 13 : 9780201345964
  • ISBN 10 : 020134596X
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Focusing on the interaction between consultant and client, this volume explains how to achieve the healthy relationship so essential to effective consultation. Whether the adviser is a therapist, social worker, manager or friend, the relationship can be difficult to understand and manage. 300 BC P Part 1 Process consultation defined: what is process consultation?; the psycho-dynamics of the helping relationship; active inquiry and listening as status equilibrating processes; the concept of "client". Part 2 Deciphering hidden forces and processes: intra-psychic processes - ORJI; face to face dynamics - cultural rules on interaction and communication. Part 3 Intervention in the service of learning: communication and deliberate feedback; facilitative process interventions part 1 - task processes in groups; facilitative process interventions part 2 - interpersonal processes; facilitative process interventions part 3 - dialogue. Part 4 Process consultation in action: consultation in action - entry, settings, methods and the psychological contract; process consultation and the helping relationship

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