Not Just Talk: Real Feedback

Not Just Talk - Real Feedback is a ‘how to’ book on the mechanics of giving sometimes tough news on someone’s performance in a way that features the feelings that should accompany feedback. It answers all the questions someone might have on the topic from why should I give feedback?, how much?, when? and how? The book also gives supporting thoughts for a strongly empathic approach on handling the various responses that feedback tends to generate: annoyance, denial, guilt and so on.

The book will appeal to seasoned managers who may typically be comfortable giving feedback but might not have always stuck around to handle the emotional consequences as well as to those who are just taking on their first team and are looking to find and develop their voice as a leader.