Mediation field guide:

Author(s) : Phillips

Mediation field guide:

Book Details

  • Publisher : John Wiley
  • Published : 2001
  • Category :
    Organisational Psychology
  • Catalogue No : 14766
  • ISBN 13 : 9780787955717
  • ISBN 10 : 078795571X
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This primer. for anyone who wants to use mediation to resolve disputes, explains the inner workings of the mediation process, offers guidelines for selecting and evaluating a mediator and gives concrete examples for applying mediation in a wide-variety of conflict situations.

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