There's something I have to tell you: How to communicate difficult news in sensitive situations
Book Details
- Publisher : Thorsons
- Published : 1998
- Category :
Counselling - Catalogue No : 5798
- ISBN 13 : 9780722536018
- ISBN 10 : 0722536011
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When communicating difficult news to someone, timing, choice of words and approach are all important. This is a guide to explaining the truth of a situation, while creating as little trauma as possible.
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