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| Welcome to Karnac Trade |
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| Distributed Titles |
| Placing an Order |
| Enquiries |
| Standard Trade Terms |
| Postage |
| Payment Methods |
| Opening an Account |
| Returns Policy |
| Agents and Representatives |
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| Karnac Books' Trade Department offers a
fast and efficient customer service delivering psychoanalytic
and psychotherapeutic books to the bookselling community worldwide.
Feel confident that we care as much about your orders as you
do. |
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Trade Department
Trade Manager: Halina Zebrak
Trade Assistant: Fernando Marques |
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Distributed
Titles
Karnac Books distributes the following Publishers worldwide
except where indicated otherwise:
Clunie Press
Carl Auer International
Karnac Books
Psychoanalytic Ideas
Rebus Press
Zeig, Tucker & Theisen (UK and Europe only)
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Placing
an Order
If you are a Bookseller and wish to place an order you can do
by contacting our distributor NBN International in the following
ways:
Telephone: +44 (0)1752 202301
Fax: +44 (0)1752 202333
email: orders@nbninternational.com
Post:
NBN International
10 Estover Road
Plymouth
PL6 7PY
UK
If you send your order by fax, email or post please ensure that
you include your full postal address, a contact name, and telephone
number.
If you are ordering from overseas and use a UK based shipper
please also include their full name, address, telephone number
and any specific requests the shipper might have regarding documentation.
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Enquiries
If you have any enquires about an existing order or any of our
services please contact the Trade Department. |
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Standard
Trade Terms
These terms apply to all new trade customers and non-account
trade customers:
Discounts
Orders 1 -5 Books 20%
Orders 6 + Books 30%
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Postage
Inland
There is no postage charge for standard delivery or for overseas
customers using a UK based shipper.
Overseas
There is a minimum postage charge of £4.30. Thereafter
actual postage plus packing is charged (calculated by weight)
There is no postage charge for standard delivery for overseas
customers using a UK based shipper. |
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Payment
Methods
Pro-forma Invoices and Account Balances can be settled by:
Cheque: only if drawn on a UK bank.
Credit/Debit Card: Visa, Visa Delta, Mastercard, Eurocard, Maestro,
Solo
Bank Draft: only if drawn on a UK Branch for the amount quoted.
All bank charges are to be met by the customer. |
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Opening
an Account
If you are a bookseller and you want to know the conditions
for opening an account please contact:
Halina Zebrak
Trade Manager
Karnac Books
118 Finchley Road
London
NW3 5HT
Tel: +44 (0)20 7431 1075
Fax: +44 (0)20 7435 9076
Email: trade@karnacbooks.com |
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Returns
Policy
Karnac Books operates an open returns policy that applies to all Publishers
distributed. Please see below for details:
Open Returns
Applicable to:
Clunie Press
Karnac Books
Carl Auer International
Psychoanalytic Ideas
Rebus Press
Zeig, Tucker & Theisen
Conditions:
Returns will be accepted no earlier than three months after
the invoice date and no later than twelve months after the invoice
date. A valid invoice number must be quoted. The books must
be in re-saleable condition.
Damaged or faulty books must be returned within a month from
the invoice date, stating the reason for return and quoting
the invoice number.
Out of print books may be returned up to three months after
their going out of print. Any books returned that do not meet
these conditions will not be credited.
Postage
The Bookseller pays all return postage except in the case
of damaged, faulty or mis-sent books |
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Agents
and Representatives
Representatives
UK
Compass Academic
Barley Mow Centre
10 Barley Mow Passage
London
W4 4PH
Tel: +44 (0)20 8994 6477
Fax: +44 (0)20 8400 6132
Email: AL@compass-academic.co.uk
Europe
Durnell Marketing
2 Linden Close
Tunbridge Wells
Kent
TN4 8HH
Tel: +44 1892 544272
Fax: +44 1892 511152
Email: sales@durnell.co.uk
Agents
Australia and New Zealand
Footprint Books
4/92a Mona Vale Road
Mona Vale
NSW 2103
Australia
Tel: +61 02 9997-3973
Fax: +61 02 9997-3185
Email: info@footprint.com.au
USA
Stylus Publishing LLC
Orders and Customer Service
PO Box 605
Herndon
VA 20172
USA
Tel: + 1 703 661 1581
Fax: + 1 703 661 1501
Email: StylusMail@PressWarehouse.com
All other territories please contact the Trade Department at
Karnac Books |
